EduGrade

Support Center

Contact support

Need help using EduGrade? Email us with a description of the issue and your app version (shown in Settings). We respond within 1–2 business days.

Support email: norevioapps@gmail.com

Frequently asked questions

How do I scan an answer sheet?

Open the Scan tab, select the matching exam/sheet, and point the camera at the answer sheet. The app detects filled bubbles and grades automatically. You can also pick a photo from your library.

Why do you need camera and photo library access?

The camera is used to scan answer sheets; the photo library is used to open previously captured sheets. Images are processed on your device, unless you actively use the AI recognition feature.

Is my student data safe?

Yes. All class, student, and grading data is stored locally on your device and never sent to our servers. Backups are encrypted and can optionally be synced to your own cloud storage (such as Google Drive). See our Privacy Policy.

How do I manage or cancel a subscription?

Pro/Max plans are auto-renewing subscriptions through Google Play. To manage or cancel: open Google Play → tap your profile → Payments & subscriptions → Subscriptions → EduGrade. Cancel before the period ends to avoid renewal.

I got a new phone — how do I restore my purchases?

Sign in with the same Google account used to buy, then open the plans screen in the app and tap Restore Purchases. Your plan is restored automatically.

I have a license code — where do I activate it?

Open the license activation screen in the app and enter your code to unlock the corresponding features.

How does AI answer recognition work?

When you choose AI recognition, the sheet image is sent to a third-party AI service to recognize the answers. This runs only when you actively use it.

School & organization licensing

If you are a school, center, or organization that needs bulk licensing for multiple teachers, please contact us to discuss a suitable arrangement.

Individual plans (Pro, Max, remove ads) are purchased directly in the app via Google Play.